Warranty | Shipping | Returns
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1-Year Replacement Warranty
Every product sold on
www.DigitalPowerPro.com is
covered with a free 1-Year Replacement Warranty. If for any reason your product stops working within
the first year of ownership, for reasons other than physical or water damage,
simply contact us to arrange for an
RMA# to receive a replacement.
30-Day Money Back Guarantee
If you are not 100% satisfied with your purchase within
the first 30-days please contact us
for an RMA# to return your item. Please note that S&H fees are not
refundable. |
RMA Number
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Please note all returns must include an RMA#
(Return Merchandise Authorization Number) to be returned. Failure to
include an issued RMA# may result in your return not being processed
correctly.
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All products returned for a credit or refund that
are not defective must be returned in brand new condition and must
include the undamaged original manufacture packing for a full
refund and avoid a 15% restock fee.
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Shipping & Handling fees are not refundable.
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To return a product visit our Contact
Us page.
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Shipping Options |
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Shipping Lithium Batteries Worldwide? |
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US Shipping
- USPS Standard Mail:
Free
(4 - 7 business days)
- USPS Priority Mail:
$5.95
*No additional charge for extra items.
(Generally 2 - 3 business days)
- USPS Express Mail:
$28.95
*No additional charge for extra items.
(Guaranteed 1 - 2 business days.
Overnight to most locations.)
USPS Standard Mail
~ Standard US Delivery Service
Our standard delivery service is via USPS First
Class or Parcel Mail depending on the package. Generally 95% packages arrive within 4 to 7 business days
after processing and shipping your order, this however can be delayed in
some cases and may take longer, please allow up to 20 business days in
rare cases. The majority of USPS Standard Econoomy Mail packages are carefully
packaged in padded bubble envelopes.
USPS
Priority Mail ~ Premium US Delivery Service
We offer customers the option of having their
purchase delivered via USPS Priority Mail. This is a premium
service available only to US domestic addresses. Generally packages
arrive within 2 to 4 business days after shipping. The majority of
Priority Mail packages are packaged in cardboard boxes and padded with
foam peanuts or bubble wrap. Please Note: Priority Mail is
not a guaranteed service. 99% of the time packages do
arrive within 2 to 4 business days. However, this is not a guaranteed
time frame.
USPS Express Mail ~
Fastest Premium US Delivery Service
We offer customers the option of having their
purchase delivered via USPS Express Mail. This is a very fast premium
service available only to US domestic addresses. Generally packages
arrive within 1 to 2 business days after shipping. Overnight to most
areas if your in a City or rural area. Please Note: Express Mail
is a guaranteed service
but only if you confirm day of delivery with us first before the
shipment. Please call us to have your package expedited and guaranteed.
To find out more about Express mail included benefits visit the
USPS website.
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Canadian Shipping
Are you shipping
Lithium based batteries? If yes,
see UPS shipping
options.
- Canadian Standard Post:
$4.95
*No additional charge for extra items.
(7 - 21 business
days, if no Customs delays)
- Canadian
Express:
$33.95
*No additional charge for extra items.
(3 - 8 business days)
Canadian
Airmail
International Airmail to Canada delivery time may vary depending
on Canada/US Customs efficiency. USPS Airmail generally takes between 7
to 21 business days to arrive in any providence in Canada, but may take
as long as 8 weeks. Please
Note: USPS International Airmail to Canada is not a
guaranteed service. 85% of the time packages do arrive within 7 to 21
business days. However, this is not a guaranteed time frame, and in rare
cases may take up to 8 weeks to arrive if there are any customs delays.
Canadian Express Mail
Express
Mail to Canada is generally very fast, although customs delays can
happen it is the fastest method to Canada that we offer. About 3 days to
deliver most times, but can take 8 days according to the post office.
Canada Express Mail is not a guaranteed
service. 95% of the time packages do arrive within 3 to 8 business days.
However, this is not a guaranteed time frame. It also offers some
benefits such as included insurance and better tracking... see
USPS website for more details about included benefits.
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International Shipping
Non-Lithium
Are you shipping
Lithium based batteries? If yes,
see UPS shipping
options.
- International Airmail:
$8.95
*No additional charge for extra items.
(7 - 21business days,
if no Customs delays)
- International Express:
$33.95
*No additional charge for extra items.
(3 - 8 business days)
International
AIRMAIL
International Airmail delivery time may vary depending on Customs
efficiency. International Airmail generally takes between 7 to 21
business days to arrive in most countries, up to 8 weeks in rare cases. Please Note:
International Airmail is not a guaranteed service. 90% of
the time packages do arrive within 7 to 21 business days. However, this
is not a guaranteed time frame, and in rare cases may take up to 8 weeks
to arrive if there are any customs delays.
International
Express Mail
Express
Mail to Anywhere in the World is generally very fast, although
customs delays can happen it is the fastest method to your Country that
we offer. About 3 days to deliver most times, but can take 8 days
according to the post office. International Express Mail is not a guaranteed
service. 95% of the time packages do arrive within 3 to 8 business days.
However, this is not a guaranteed time frame. It also offers some
benefits such as included insurance and better tracking... see
USPS website for more details about included benefits. |
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International Shipping
Lithium
Due to US regulation it
is unlawful to ship lithium based batteries through the United States
Post Office. Because of this all international shipments of lithium
based batteries must go through a private carrier.
- UPS Ground (Canada & Mexico)
Dependable cost-effective shipping for less-urgent shipments to
Canada and Mexico
NOTE: Customs brokerage charges, duties, and taxes WILL
be billed to the importer (you).Although this method is less
expensive than other expedited services, the customer will be billed
any additional taxes and fees at time of delivery. Please be
aware of this before choosing this shipping method.
- UPS Worldwide Expedited
Delivery in two business days to Canada
Delivery in two or three business days to Mexico
Delivery in three or four days to Europe
Delivery in four or five days to Asia and Latin America
- UPS Worldwide Saver
Delivery by end of day
Next business day delivery to Canada and for documents to Mexico
Delivery in two business days to Europe and Latin America
Delivery in two or three business days to Asia
- UPS Worldwide Express
Delivery by 10:30 a.m. or 12:00 noon
Delivery by the next business day to Canada and to Mexico
Second business day delivery to Europe and Latin America
Delivery within two or three business days to Asia
- UPS Worldwide Express Plus:
Price based on location & zip
code
Delivery by 8:30 a.m. to
Canada and 9:00 a.m. to all other destinations
Next day delivery to Canada
Delivery within two business days to Europe
Delivery within two or three business days to Asia
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